Dubai, Emirates Islamic , one of the leading Islamic financial institutions in the UAE, recently held an open event where clients shared their feedback, suggestions and experience interacting with senior officials of the bank.
The event, managed by Emirates Islamic Innovation and Customer Experience divisions, was in line with the bank’s community-focused strategy, where customers’ feedback is integral to shaping their future product and service offerings.
The bank has announced that future events will be held regularly to gain further customer insight. Seen here in the first picture are Emirates Islamic officials including Zubair Ahmed – VP, Head of IT & Business Innovation; Claire Drummond – Head of Customer Experience; Qasim Zuberi – Manager Alternate Channels & Projects; Ousha Mohammed Hamad Musleh Al Ahbabi – Assistant Manager; and Arupa Sarkar – Business Analyst along with customers at the event.
About Emirates Islamic :
Established in 2004, as Emirates Islamic Bank , Emirates Islamic opened its doors with the clear goal of offering discerning customers Islamic finance solutions. Combining the best in Shari’a compliant services with the strongest levels of customer care and efficiency, the bank has established itself as a major player in the highly competitive financial services sector in the UAE. Offering products and services developed in line with the highest ethical standards, Emirates Islamic gives customers the transparency they seek in a strong, honest financial partner.
Emirates Islamic offers a comprehensive range of products and services across the Personal, Business and Corporate banking spectrum. Its network has expanded to reach over 50 branches and more than 100 ATMs across the UAE. In the fast growing area of online and mobile banking, the bank has the reputation as an innovator, and was the first Islamic bank to launch a mobile banking app and the first bank in the Middle East to launch an App on the new Windows 8 mobile platform.
Emirates Islamic has received numerous accolades, both regionally and in the international arena, including recognition for “Best Islamic Bank, UAE” by two extremely prestigious publications, World Finance and CFI. In 2013, the bank was recognised as a “Superbrand 2013,” and as the “Best Corporate Bank” in the UAE in 2013. In addition, it has also been recognised by Sheikh Mohamed Bin Rashid Business Award and Ethos Award for Best Islamic Bank for Customer Service in the UAE. These awards are recognition of the high levels of customer satisfaction as well as an acknowledgement of the bank’s strong record of performance, growth and market leading banking practices.
Originally published on www.zawya.com