Dubai Islamic Bank Pakistan has introduced cutting-edge digital onboarding services catering to both resident and non-resident Pakistanis. The bank’s technology partner, Codebase Technologies, played a pivotal role in fast-tracking the launch of this innovative service by harnessing the flexibility of the Digibanc platform.
In a significant development for the banking sector, Dubai Islamic Bank Pakistan has rolled out enhanced digital onboarding services, targeting residents and non-residents of Pakistan. This initiative underscores the bank’s commitment to modernizing its customer-centric offerings and improving operational efficiency.
Accelerated Launch with Codebase Technologies
Codebase Technologies, a longstanding partner of Dubai Islamic Bank Pakistan, played a pivotal role in expediting the launch of these advanced digital onboarding services. Leveraging the remarkable flexibility of the Digibanc platform, both teams collaborated to introduce the country’s first digital onboarding service for Roshan Digital Accounts in 2021.
The upgraded digital onboarding solution signifies a significant milestone in Dubai Islamic Bank Pakistan’s transformation journey. This innovation digitizes the account opening process, significantly enhancing customer acquisition and operational efficiency. With the DIB Digital mobile app as the primary interface, the bank now offers hyper-personalized digital onboarding journeys for both new Domestic and Roshan Digital customers.
A New Era of Convenience
Junaid Ahmed, CEO of Dubai Islamic Bank Pakistan, expressed his enthusiasm for this milestone, stating, “With this new stage of our transformation complete, DIB Digital addresses the needs of both domestic and overseas Pakistanis – giving them an easy way to open new accounts.” This service aligns perfectly with customers’ evolving preferences for digital solutions tailored to their lifestyles.
Leadership in the Industry
Dubai Islamic Bank Pakistan’s commitment to providing cutting-edge digital services positions it as a leader in the financial industry. This strategic move not only enhances the bank’s competitive edge but also underscores its dedication to addressing the evolving needs of its customer base.
A Disruptive Opportunity
Raheel Iqbal, Managing Partner at Codebase Technologies, emphasized the significant impact of Dubai Islamic Bank Pakistan’s digital onboarding solution on the financial sector. He said, “This project presents a great opportunity for us to disrupt Pakistan’s financial industry, support the government’s digitization agenda, and contribute to driving financial inclusion and access.”
Dubai Islamic Bank Pakistan’s innovative approach to digital onboarding services not only enhances customer convenience but also signifies a pivotal moment in the financial industry’s evolution towards greater digitization. As the bank continues to prioritize customer-centric solutions and embrace technological advancements, it is poised to maintain its position as a frontrunner in the sector.