Saudi Arabia Launches App for Pilgrims to Display Hajj Permits Digitally

The Saudi Ministry of Interior has introduced a groundbreaking feature in the Tawakkalna app, allowing pilgrims to access and display their Hajj permits digitally for the 1446 AH (2025) pilgrimage season, as announced by the Saudi Press Agency (SPA). This innovative tool is designed to simplify the permit verification process, making the Hajj experience more efficient, secure, and accessible for pilgrims and supporting Saudi Arabia’s Vision 2030 commitment to digital transformation.

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Seamless Digital Permit Management for Pilgrims

The Tawakkalna app, a trusted platform for digital services in Saudi Arabia, now enables pilgrims to securely store, view, and present their Hajj permits on their smartphones. This eliminates the need for physical documents, reducing the risk of loss and streamlining entry to sacred sites in Makkah, Mina, Arafat, and Muzdalifah. The feature is particularly beneficial for first-time pilgrims, ensuring a smoother and more organized spiritual journey during the Hajj, expected to occur from June 4 to June 9, 2025, subject to the lunar calendar.

For pilgrims, the app offers a user-friendly interface to:

• Verify Permit Status: Confirm the validity of your Hajj permit instantly.

• Access Holy Sites: Present digital permits at checkpoints for quick and secure entry.

• Stay Compliant: Ensure adherence to Hajj regulations, avoiding penalties such as fines up to 20,000 Saudi Riyals (approximately $5,300 USD) or deportation for unauthorized access.

How to Use the Tawakkalna App

To benefit from this feature, pilgrims and residents can follow these simple steps:

1. Download the App: Install the Tawakkalna app from the Apple App Store, Google Play Store, or Huawei AppGallery.

2. Register or Log In: Create an account or sign in using your Absher credentials or registered mobile number.

3. Access Your Permit: Navigate to the Hajj permit section to view and manage your digital permit.

4. Present at Checkpoints: Show the digital permit QR code or details to authorities at designated entry points.

The app is available in multiple languages, including Arabic, English, and others, ensuring accessibility for international pilgrims. For those unfamiliar with smartphones, the Ministry encourages seeking assistance from family members, travel agents, or Hajj group organizers.

The digital permit feature is part of Saudi Arabia’s broader efforts to enhance the Hajj experience through technology. By integrating permit verification into the Tawakkalna app, authorities aim to improve crowd management, enhance safety, and ensure only authorized individuals access holy sites. This initiative complements the Nusuk platform, which simplifies Hajj package bookings, visa applications, and itinerary planning for pilgrims worldwide.

The Ministry of Hajj and Umrah continues to prioritize first-time pilgrims, offering them greater opportunities to perform Hajj while maintaining strict compliance with regulations. Pilgrims are reminded that valid permits are mandatory, and authorities will enforce penalties for non-compliance to preserve the safety and sanctity of the pilgrimage.

For a seamless Hajj experience, the Ministry provides comprehensive support:

• Pilgrims’ Care Center: Contact 1966 (available 24/7) for assistance with permits, app usage, or other inquiries.

• Online Support: Reach out via the Ministry’s beneficiary care account on X (@MOHU_Care) for real-time help.

• Nusuk Platform: Visit the Nusuk website or app to book Hajj packages, access travel guides, and explore educational resources about Hajj rituals.

For ordinary residents or visitors in Saudi Arabia, the Tawakkalna app also offers other services, such as health updates, appointment bookings, and digital ID management, making it a versatile tool for daily life.

The introduction of digital Hajj permits reflects Saudi Arabia’s commitment to leveraging technology to enhance one of the world’s largest religious gatherings. For pilgrims, this feature offers convenience, peace of mind, and a more streamlined experience. For the general public, it showcases the Kingdom’s advancements in digital infrastructure, benefiting residents and visitors alike.

For further information or assistance, download the Tawakkalna app today or contact the Pilgrims’ Care Center. Saudi Arabia looks forward to welcoming pilgrims for a safe, spiritually fulfilling, and technologically advanced Hajj in 2025.